Level 2 Certificate in HR Operations and Compliance Course Overview The Level 2 Certificate in HR Operations and Compliance is designed for professionals involved in the day-to-day running of human resource departments. This course equips learners with the operational knowledge and regulatory understanding needed to manage HR processes, employee records, workplace policies, and compliance requirements. It is ideal for individuals looking to take on HR operational roles or enhance their understanding of legal and procedural frameworks in HR management. Benefits

• Develop essential operational skills for effective HR service delivery.
• Gain knowledge of compliance and regulatory requirements in the workplace.
• Learn how to manage employee records, policies, and grievance procedures.
• Understand the importance of workplace ethics, equality, and HR audits.
• Prepare for more senior roles in HR administration or operations.

Learning Outcomes Upon completing this course, learners will be able to:

1. Manage HR operations such as employee records, HR systems, and workflows.
2. Understand legal compliance related to contracts, policies, and workplace regulations.
3. Handle disciplinary and grievance processes in line with company procedures.
4. Support workplace investigations and maintain accurate documentation.
5. Promote equality, diversity, and inclusive practices within the organization.

Study Units

1. Fundamentals of HR Operations
   • HR department structure and key operational responsibilities.
   • Overview of employee lifecycle and HR service delivery.
2. Managing HR Records and HRIS
   • HR documentation standards and HRIS systems.
   • Data security, recordkeeping, and file audits.
3. Workplace Policies and Employee Relations
   • Creating, updating, and enforcing company policies.
   • Managing employee relations and conflict resolution.
4. Compliance with Employment Laws
   • Legal frameworks: contracts, termination, working hours, and leave.
   • Understanding workplace rights and employer obligations.
5. Handling Grievances and Disciplinary Procedures
   • Internal grievance process and fair disciplinary practices.
   • Documentation and support during investigations.
6. Promoting Equality and Workplace Ethics
   • Anti-discrimination policies and equal opportunity practices.
   • Professional ethics, transparency, and confidentiality in HR.

Who is this designed for? This certificate is ideal for:

• HR Assistants and Coordinators seeking more responsibility.
• Admin professionals transitioning into HR roles.
• Small business managers handling in-house HR operations.
• Students and graduates aiming to enter HR with compliance knowledge.

Career Progression After completing this course, learners can:

• Take on roles such as HR Officer, Operations Coordinator, or HR Administrator.
• Advance to Level 3 Certificates or Diplomas in HR Compliance, Policy Development, or Employment Law.
• Begin preparing for certifications such as CIPD, PHRi, or SHRM-CP.
• Work across industries in both private and public sector HR departments.

Why Us?

• Compliance-Focused: Stay current with labor laws and HR best practices.
• Industry-Relevant Training: Aligned with real workplace scenarios and operational needs.
• Delivered by Experts: Learn from professionals experienced in HR and compliance management.
• Recognized Certification: Add a globally respected qualification to your professional profile.