Study Units
Upon successful completion, participants will demonstrate the ability to:
Interpret ISO 15189 Requirements – Understand both management and technical clauses governing medical laboratory operations.
Evaluate Laboratory Competence – Assess staff qualifications, test validation, equipment calibration, and traceability.
Plan and Lead Audits – Develop risk-based audit plans and lead multidisciplinary audit teams.
Analyze Quality and Technical Processes – Evaluate testing accuracy, sample management, and reporting systems.
Identify Non-Conformities – Recognize deviations and develop effective corrective and preventive actions (CAPA).
Ensure Regulatory Compliance – Align laboratory systems with healthcare and accreditation authority requirements.
Report and Communicate Effectively – Prepare detailed audit reports, communicate findings to leadership, and recommend improvements.
Drive Continuous Improvement – Promote an ongoing culture of excellence, accuracy, and patient-focused care.
This course is tailored for professionals involved in medical laboratory operations, accreditation, and quality control, including:
Medical Laboratory Managers and Supervisors overseeing laboratory compliance and process improvement.
Quality Assurance and Quality Control Managers implementing ISO-based systems in healthcare.
Internal and External Auditors conducting laboratory audits for accreditation or certification.
Healthcare and Diagnostic Professionals seeking to ensure laboratory quality and patient safety.
Regulatory Compliance and Accreditation Officers responsible for maintaining conformance with national or international standards.
Consultants and Technical Advisors providing ISO 15189 implementation and audit readiness services.
Pathologists and Biomedical Scientists interested in understanding audit expectations for clinical laboratory excellence.
Our assessment process is designed to ensure every learner achieves the required level of knowledge, skills, and understanding outlined in each course unit.
Purpose of Assessment
Assessment helps measure how well a learner has met the learning outcomes. It ensures consistency, quality, and fairness across all learners.
What Learners Need to Do
Learners must provide clear evidence that shows they have met all the learning outcomes and assessment criteria for each unit. This evidence can take different forms depending on the course and type of learning.
Types of Acceptable Evidence
Assignments, reports, or projects
Worksheets or written tasks
Portfolios of practical work
Answers to oral or written questions
Test or exam papers
Understanding the Structure
Learning outcomes explain what learners should know, understand, or be able to do.
Assessment criteria set the standard learners must meet to achieve each learning outcome.
Assessment Guidelines
All assessment must be authentic, current, and relevant to the unit.
Evidence must match each assessment criterion clearly.
Plagiarism or copied work is not accepted.
All learners must complete assessments within the given timelines.
Where applicable, assessments may be reviewed or verified by internal or external quality assurers.
Full learning outcomes and assessment criteria for each qualification are available from page 8 of the course handbook.
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