Level 1 Award in Introduction to Quality Management Systems (QMS)
Level 1 Award in Introduction to Quality Management Systems (QMS)
- Gain essential knowledge of Quality Management Systems and their importance in organizations.
- Learn the basic principles of continuous improvement and customer focus.
- Lay a strong foundation for advanced QMS certifications.
- Enhance your professional profile and career opportunities in management.
- Understand the purpose and benefits of Quality Management Systems.
- Recognize the structure and key elements of ISO standards.
- Develop knowledge of the PDCA cycle and its role in QMS.
- Understand how QMS enhances efficiency and customer satisfaction.
- Introduction to Quality Management Systems
- Definition and benefits of QMS.
- Overview of ISO 9001 standards.
- Key Principles of QMS
- Customer focus.
- Leadership and employee engagement.
- The PDCA Cycle
- Plan, Do, Check, Act framework.
- Real-world applications of the PDCA cycle.
- Continuous Improvement
- Tools and techniques for improving business processes.
- Measuring success in QMS.
- Advance to Level 2 Award in ISO Standards or ISO 9001 Internal Auditor Training.
- Pursue entry-level roles in quality assurance, process improvement, or compliance.
- Apply QMS principles in their current professional roles.
- Expert Trainers: Learn from experienced professionals in quality management.
- Globally Recognized Certification: Boost your career in any industry.
- Flexible Learning: Study at your own pace with online or in-person options.
- Real-World Focus: Practical examples and case studies for better understanding.
Study Units
- Introduction to Quality Management Systems
- Definition and benefits of QMS.
- Overview of ISO 9001 standards.
- Key Principles of QMS
- Customer focus.
- Leadership and employee engagement.
- The PDCA Cycle
- Plan, Do, Check, Act framework.
- Real-world applications of the PDCA cycle.
- Continuous Improvement
- Tools and techniques for improving business processes.
- Measuring success in QMS.
By completing this course, learners will:
- Understand the purpose and benefits of Quality Management Systems.
- Recognize the structure and key elements of ISO standards.
- Develop knowledge of the PDCA cycle and its role in QMS.
- Understand how QMS enhances efficiency and customer satisfaction.
The Level 1 Award in Introduction to Quality Management Systems (QMS) is perfect for individuals who are new to the field of quality management and want to gain a foundational understanding of Quality Management Systems. This course is designed for:
Beginners in Quality Management
Individuals with little to no prior knowledge of QMS who want to understand the basics of quality management practices and the importance of continuous improvement.
Entry-Level Professionals
Those looking to build a career in quality assurance, process improvement, or compliance and are interested in learning how QMS principles can enhance business efficiency and customer satisfaction.
Aspiring ISO 9001 Professionals
Individuals who plan to pursue advanced ISO standards certifications, such as the Level 2 Award in ISO Standards or ISO 9001 Internal Auditor Training, and want to start with the fundamentals.
Small Business Owners
Entrepreneurs and small business owners who want to implement effective QMS practices to improve operational efficiency and ensure customer satisfaction.
Students and New Graduates
Those just starting their career in business management, quality assurance, or related fields, and seeking a credential that will enhance their resume and career prospects.
Professionals in Operations, HR, or Administration
Employees in management or support roles who want to improve the quality of processes, communication, and customer interactions in their organization.
Our assessment process is designed to ensure every learner achieves the required level of knowledge, skills, and understanding outlined in each course unit.
Purpose of Assessment
Assessment helps measure how well a learner has met the learning outcomes. It ensures consistency, quality, and fairness across all learners.
What Learners Need to Do
Learners must provide clear evidence that shows they have met all the learning outcomes and assessment criteria for each unit. This evidence can take different forms depending on the course and type of learning.
Types of Acceptable Evidence
Assignments, reports, or projects
Worksheets or written tasks
Portfolios of practical work
Answers to oral or written questions
Test or exam papers
Understanding the Structure
Learning outcomes explain what learners should know, understand, or be able to do.
Assessment criteria set the standard learners must meet to achieve each learning outcome.
Assessment Guidelines
All assessment must be authentic, current, and relevant to the unit.
Evidence must match each assessment criterion clearly.
Plagiarism or copied work is not accepted.
All learners must complete assessments within the given timelines.
Where applicable, assessments may be reviewed or verified by internal or external quality assurers.
Full learning outcomes and assessment criteria for each qualification are available from page 8 of the course handbook.
